Water Damage Restoration in Dallas, TX
Slab leak, freeze burst, or flash flooding in the house? Dallas water damage pros extract, dry, and restore across the city, 24/7, and dry to the IICRC S500 standard.
Why water hits Dallas homes the way it does
Water behaves differently here, for local reasons. Dallas is a slab-on-grade city built on expansive North Texas clay, so most homes have no basement and the plumbing runs under the slab. When an under-slab line fails, water wicks up through the foundation and into the framing before you ever see a puddle, which is why a warm spot on the floor or a jump in the water bill is often the first sign of a slab leak.
The calendar brings the rest. The February 2021 winter freeze split uninsulated pipes in attics and exterior walls across the metro, and every hard freeze since is a burst-pipe wave waiting to happen. In spring and summer, severe storms drop intense rain that overwhelms the drains, and flash flooding rises off the Trinity River and White Rock Creek. Local flood risk is mapped by the FEMA Flood Map Service Center, and watches and warnings come from the National Weather Service in Fort Worth.
Older neighborhoods add one more pattern. More than four in ten Dallas homes were built before 1980, on aging cast-iron sewer lines and original supply plumbing, so corroded pipe failures and sewer backups are common. Star Restoration plans its response around all of it, so the damage gets stopped before it spreads.
Water Damage Restoration Services in Dallas, TX
Thirteen dedicated services, each its own page, led by the calls Dallas homeowners make most: slab leaks, freeze bursts, and flash flooding.
01
Water Extraction & Removal
The emergency front door. Truck-mounted and submersible pumps for standing water, any hour.
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02
Slab Leak Water Damage
Under-slab plumbing failures on North Texas clay. The crew locates the line and dries the slab and framing.
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03
Frozen Pipe Cleanup
Winter Storm Uri taught Dallas hard. The crew stops the water from a split, thawed pipe and dries the walls.
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04
Burst Pipe Cleanup
Supply-line and corroded-pipe failures in older Dallas homes. The crew shuts it off, extracts, and dries.
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05
Flood & Flash Flood Cleanup
Rising water off the Trinity and White Rock Creek. Category 3 extraction, sanitizing, and dry-out.
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06
Storm Water Damage
Severe DFW thunderstorms, straight-line wind, and hail-driven roof water. Rapid tarping and dry-out.
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07
Water Heater Failure & Leak
A ruptured tank in a garage or closet can flood a floor overnight. The crew extracts and dries it fast.
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08
Appliance & Supply-Line Leak
Dishwashers, washing machines, ice makers, and fridge lines that let go behind the cabinet.
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09
Ceiling Leak Water Damage
Upstairs plumbing and HVAC condensation and sagging drywall. The crew traces the source and dries the cavity.
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10
Roof Leak Water Damage
Storm-lifted shingles, failed flashing, and attic entry. The crew tarps the roof and dries the attic.
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11
Sewage & Black Water Cleanup
Old cast-iron mains back up in hard rain. The crew handles Category 3 black water as the biohazard it is.
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12
Structural Drying & Dehumidification
LGR dehumidifiers and air movers, moisture mapped and monitored to a documented dry standard.
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13
Commercial Water Damage
Offices, retail, restaurants, and multifamily. After-hours work with property-management coordination.
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From the Park Cities to Oak Cliff, all of Dallas
Dallas water damage pros respond across the City of Dallas and the close-in metro, day or night.
Every Dallas ZIP code we cover
Do not see your street? If water is coming in, call anyway. Coverage runs across the City of Dallas and the close-in metro.
Park Cities & North Central
- Highland Park
- University Park
- Preston Hollow
- Preston Center
East Dallas
- Lakewood
- Lower Greenville
- Junius Heights
- M Streets
- White Rock
- Casa Linda
Lake Highlands & Northeast
- Lake Highlands
- Vickery Meadow
- Skillman & Forest
Far North Dallas
- Galleria
- Prestonwood
- Valley View
- LBJ & Coit
Central Dallas
- Downtown
- Uptown
- Cityplace
- Design District
- West End
Northwest Dallas
- Love Field
- Bluffview
- Bachman Lake
Oak Cliff & West Dallas
- Bishop Arts
- North Oak Cliff
- West Dallas
- Mountain Creek
How a Dallas water loss is handled, start to finish
Call, answered any hour
A real person picks up day or night, gathers the details, and dispatches the nearest Dallas crew right away.
On-site & assessed
The crew finds the source and the full reach of the water, meters what soaked into the slab, walls, and framing, and documents it for your insurer.
Extract & dry
The extraction crew pulls the standing water, then runs air movers and LGR dehumidifiers to a verified dry standard, not just the surface.
Verify & document
The drying team logs moisture readings until the structure is dry, then documents the loss for your carrier.
What a water damage dry-out looks like in Dallas
Why Dallas calls the water damage pros first
- Rapid local response. The response team answers 24/7, and the nearest crew heads out the moment you call, day or night, across Dallas.
- IICRC S500 drying standard. Trained crews with truck-mounted pumps, air movers, and moisture meters who dry to a verified standard, not a mop and a fan.
- Claim-ready documentation. The loss is documented with photos and daily moisture readings, the paperwork an adjuster needs to move a claim.
- Local water experts. Slab leaks on clay, freeze bursts, flash floods, and old cast-iron sewers, so the local pros know how water moves in a Dallas home.
What does water damage restoration cost in Dallas, TX?
In Dallas, TX, water damage restoration typically runs $500 to $25,000+, depending on the water category, how far it spread, and the materials affected.
Minor cleanup
$500 to $1,500A small leak or a contained spill, extracted and dried. Insurance usually covers a sudden loss.
Moderate loss
$2,500 to $7,500One flooded room or a slab leak, with drying and some material removal. Typically a covered claim.
Major loss
$8,000 to $25,000+Multi-room damage, a sewage backup, or a whole-floor flood with rebuild. Usually covered, by cause and policy.
Every home is different. Try our Water Damage Cost Calculator for a range, then call for an exact quote.
Documentation for your insurance claim
A water claim is decided on the file. The loss is documented with photos and daily moisture readings, and the scope is written in the format adjusters expect. Coverage depends on your policy, so it is worth checking with your own insurer.
Questions Dallas homeowners ask us
How fast can someone respond in Dallas?
Dallas water damage pros answer 24/7, and the nearest crew heads out the moment the call comes in, across the city and the close-in metro. Water spreads by the minute, so the first call matters more than the first repair.
What should I do right now while I wait?
If you can do it safely, stop the water at the source or the main. Stay clear of standing water and outlets, move what you can, and photograph everything for your claim.
Is water damage covered by insurance?
A sudden, accidental water loss is usually covered on a Texas homeowners policy after the deductible. The drying team documents the loss with photos and daily moisture readings, the paperwork an adjuster looks for. Coverage depends on your policy, so it is worth checking with your own insurer.
How do I know if I have a slab leak?
Warm spots on the floor, a spike in the water bill, low pressure, or the sound of running water with everything off are common signs. The crew locates the line, then extracts and dries the slab and framing.
My pipes burst in a freeze. Can someone help?
Yes. A frozen pipe in an attic, garage, or exterior wall floods the moment it thaws. The crew shuts the water off, extracts it, and dries the framing and any wall cavity it reached.
Sewage backed up in heavy rain. Is it safe to clean myself?
No. A sewer backup is Category 3 black water and a biohazard. The crew removes it in protective gear, disinfects, and disposes of anything porous that cannot be saved.
How much does water damage restoration cost in Dallas?
Small cleanups run a few hundred dollars. A slab leak, a flooded floor, or a sewage job runs into the thousands, by water category and how far it spread. The cost calculator gives a range.
How long does drying take?
Most homes dry in three to five days. A saturated slab, hardwood, and heavy material take longer, so crews monitor moisture daily to a documented dry standard before the equipment comes out.
Which Dallas neighborhoods are covered?
All of the City of Dallas and the close-in metro, from the Park Cities and Lakewood to Oak Cliff, Lake Highlands, and Far North Dallas. Every ZIP on the coverage map is served.
Dallas's water damage crew is ready when you are
Water sitting means damage spreading. Call Star Restoration and a local crew heads out across Dallas, day or night.
(469) 966-7836Call now, a live Dallas dispatcher answers